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Status & maintenance
Service status is reported in-product when there's a degraded condition, and tracked on the status page. For scheduled maintenance windows we email account owners at least 48 hours ahead.
Support
Something's broken
A 404, wrong output, a crash, or a generation that won't finish. Send the details and we'll dig in.
Report a problem →Account, billing & usage
Plan changes, invoices, credits, API keys, or quota questions. We'll reply by email within one business day.
Open a ticket →Product feedback & ideas
A feature request, a quality issue, or how a run went. Signed-in feedback attaches your run context so we can act faster.
Send feedback →Sales, partnerships & press
Pricing for your team, a partnership, press, or an integration question. We'll route it to the right person.
Contact us →Security disclosure
Found a vulnerability? Report it privately — scope, safe harbor, and contact are on the security page.
Read the security policy →